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/The eHealthMonitor

The eHealthMonitor

What’s the state of the introduction of eHealth in our country? Find the answer in the eHealthMonitor.

Are you working in healthcare? Or do you develop digital applications for this sector? Then it’s worth knowing the current state of eHealth. Because better knowledge of the challenges and expectations leads to better solutions.

This page is also available in Dutch and French.

What is eHealth?

The term eHealth covers the various digital applications used for support in the healthcare sector.

The eHealthMonitor

The first edition of the eHealthMonitor was launched in 2019 as part of the 2019-2021e-health plan. eHealthMonitor is a recurring survey on the knowledge and use of eHealth applications in the health sector in Belgium. It also looks at the expectations related to eHealth applications.


The specific user feedback should help policy makers to improve quality, usability and opportunities of eHealth applications in our country. And that’s a win for everybody: patients, care providers, health services and the government.


The first phase of the eHealthMonitor consisted of a quantitative part in which more than 9000 healthcare providers and patients shared their experience with eHealth through a survey. This survey was held between October and December 2019.

In September 2020, this was followed by qualitative research: the statistical analysis is complemented by feedback from healthcare providers and patients in guided focus groups. In these group discussions, users could elaborate on the strengths and weaknesses they experience when using eHealth applications. As the digitalization of healthcare got a push because of the corona crisis, the researchers also asked about those changes during the interviews.

Final report

These insights from quantitative and qualitative research are now combined in a final report. In December 2020 at the latest, the results will be shared on our website.

In the meantime, if you have any questions or additional comments, you can always contact us.