Applications User Support Engineer (temporary assignment)

You will support the migration to our new software applications (set up, compliance and verification, administration, master data management, user acceptance testing) 

The assignment

• You provide first level user support for the users of the operational applications

• You analyze and categorize resolved issues to identify structural gaps/problems in collaboration with the applications development team

• You validate approval requests based on standardized processes/workflows

• You assist in/perform user acceptance testing & regression testing with end-users.

• You manage master data for test cases and set up master data for business objects based on approved workflows. 

Required knowledge and skills

• Fluency in English, written and spoken, is essential in our international environment.

• Strong (technical) communication skills, you can translate between technical description and business use.

• Prior experience with issue management and workflow systems is a strong asset

• Proficiency in Microsoft office programs (Word, Excel, PowerPoint) 

What we offer

• Duration of the assignment - 1 year
• Desired start date 1/7/2025
• Work regime  Full time

Location Leuven

• Please note that working from home is not possible for this position, as the nature of the tasks involved requires being physically present in the office. We believe in fostering a vibrant and interactive work environment that promotes effective collaboration, creativity, and productivity.

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*For this temporary position, you can apply as a candidate, the employment is then through an employment agency or other third party.