Applications User Support Engineer (temporary assignment)
As an Applications User Support Engineer, you will support the migration to our new operational software applications (set up, compliance and verification, administration, master data management, user acceptance testing) and support our organization in their use of the operational software applications.
The assignment
You will support the migration to our new operational software applications (set up, compliance and verification, administration, master data management, user acceptance testing) and support our organization in their use of the operational software applications:
- You provide first level user support for the users of the operational/manufacturing applications
- You analyze and categorize resolved issues to identify structural gaps/problems in collaboration with the applications development team
- You validate approval requests based on standardized processes/workflows
- You assist in/perform user acceptance testing & regression testing with end-users.
- You manage master data for test cases and set up master data for business objects based on approved workflows.
Required knowledge and skills
- Fluency in English, written and spoken, is essential in our international environment.
- Strong (technical) communication skills, you can translate between technical description and business use.
- Prior experience with issue management and workflow systems is a strong asset
- Prior experience with manufacturing systems is a strong asset
- Proficiency in Microsoft office programs (Word, Excel, PowerPoint)
- Working in early (06:00-14:00) and late (14:00-22:00) shifts in alternating weeks after the initial training period of 4 weeks
What we offer
We offer you an exciting temporary assignment in which you will be part of a community that makes the impossible possible. Together, we shape the technology that will define the society of tomorrow.
- Duration of the assignment 1 year ( extension possible)
- Desired start date 1/11/2025
- Work regime Fulltime
Location
- Please note that working from home is not possible for this position, as the nature of the tasks involved requires being physically present in the office. We believe in fostering a vibrant and interactive work environment that promotes effective collaboration, creativity, and productivity.
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*For this temporary position, you can apply as a candidate, the employment is then through an employment agency or other third party.