R&D Customer Technical Manager HNA Lab

What you will do

You will spend a large part of your time to support customers in defining their experimental plans, and occasionally host them in the HNA Lab cleanroom during their experiments. To do this efficiently you are expected to travel 1 to 2 times a week to ASML Veldhoven (NL) for face-to-face meetings with the customer and the operational teams of the HNA Lab. From 2023 until 2026, you will work together in a team of 4 imec colleagues in this role. Afterwards, you can continue your career at imec Leuven. 

You will work together closely with external customers who want to execute experiments in the lab at ASML Veldhoven. You will help to translate the needs of the external customers into a set of clear instructions that the people in the lab will execute to complete the experiment. You will follow the experimental work carefully and pay attention to the quality of the work. After your training, you are sufficiently familiar with state-of-the-art computerized equipment to evaluate if the equipment works correctly and if they are being used correctly.  You are a real team player, that is open for suggestions from the experimental team, gives constructive feedback to the experimental team, and you report accurately to the external customer. Accuracy and quality are requirements in this high-tech environment. 

What we do for you

We offer you the opportunity to join one of the world’s premier research centers in nanotechnology at its headquarters in Leuven, Belgium. With your talent, passion and expertise, you’ll become part of a team that makes the impossible possible. Together, we shape the technology that will determine the society of tomorrow.

We are committed to being an inclusive employer and proud of our open, multicultural, and informal working environment with ample possibilities to take initiative and show responsibility. We commit to supporting and guiding you in this process; not only with words but also with tangible actions. Through imec.academy, 'our corporate university', we actively invest in your development to further your technical and personal growth. 

We are aware that your valuable contribution makes imec a top player in its field. Your energy and commitment are therefore appreciated by means of a market appropriate salary with many fringe benefits. 

Who you are

• You have a professional bachelor or master, in a technical area, such as chemistry, engineering, or physics; 
• You can work independently and are proactive; 
• You have interest, or experience, in process development in a high tech cleanroom; 
• You are based in Leuven but willing to work on the HNA Lab project until 2026. This involves traveling 1 to 2 times a week to Veldhoven. Afterwards you can continue your career at imec Leuven; 
• You work accurately and have attention to detail; 
• You are an excellent project planner; 
• You are experienced in working with external customers; 
• You are a fluent communicator and team player.  
• Given the international character of imec, good knowledge of (spoken and written) English is a must.